Mike Hedblom

Mike is the Senior Director of Documentation at Medallia, a leader in Experience Management software. He has over 35 years experience in the software industry in both writing for and leading international teams developing online documentation solutions. Mike lives in the Silicon Valley and has worked for a number of industry-leading companies and startups.

Contributions

in Content Technology
Simply Structured Documentation: Get started with modular content using DITA

Mike Hedblom shares how his team uses DITA, a structured content approach, to deliver personalized content experiences.